Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Hold Fast Tiling ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards information on our website located at holdfasttiling.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or subscribing to our newsletter.
- IP Address: Your Internet Protocol address for site security and analytics purposes.
- Cookies: Identifiers stored on your device to enhance your browsing experience and track affiliate referrals.
- Usage Data: Information about how you interact with the Site, including pages visited, time spent, and click patterns.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behavior and improve Site performance.
- Tracking affiliate referrals and commissions for connected casino and gambling platforms.
- Improving Site functionality, content, and user experience.
- Responding to inquiries and providing customer support.
- Sending promotional updates and newsletters (with your consent).
- Complying with legal obligations and preventing fraud.
Cookie Policy
We use cookies to enhance your experience on the Site. Types of cookies include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Help us understand how visitors use the Site.
- Affiliate Tracking Cookies: Track referrals to casino and gambling partners for commission purposes.
- Marketing Cookies: Enable personalized content and advertising.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, refusing cookies may affect Site functionality.
Third-Party Links
The Site contains links to third-party websites, including online casinos, poker platforms, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review their privacy policies before providing any personal information. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
As an Australian user, you have certain rights under the Australian Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs). These include the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt-out of marketing communications and cookies.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Australian law. Analytics and usage data are typically retained for up to 12 months. Affiliate tracking cookies may persist for extended periods to accurately track referrals. You can request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@holdfasttiling.com
We will respond to your inquiry within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.